FAQs

Frequently Asked Questions

1. What is Chikankari?

Chikankari is a traditional, intricate hand-embroidery art form from Lucknow, India. It is known for its delicate and elegant stitches, often done with white thread on fine fabrics. It is an art form that has been passed down through generations of skilled artisans.

2. Is your Chikankari hand-embroidered or machine-made?

All our products at Lucknow Best Chikankari are 100% hand-embroidered by our skilled artisans in Lucknow. We are committed to preserving this traditional art form and ensuring the authenticity of our products.

3. How do I care for my Chikankari garments?

We recommend a gentle hand wash or professional dry cleaning to maintain the quality and longevity of your garment. Avoid using a harsh brush. For garments with embellishments like Mukqaish, dry cleaning is highly recommended. Always iron on the reverse side of the fabric to protect the embroidery.

4. What fabrics do you use?

We use a variety of high-quality fabrics suitable for Chikankari, including cotton, georgette, muslin, and chanderi. The fabric for each product is mentioned in its detailed description.

5. What is your shipping policy?

We offer shipping across India. Once your order is placed, it is dispatched within 2-3 business days. Delivery times typically range from 5-7 business days, depending on your location. You will receive a tracking number once your order is shipped.

6. Do you accept returns or exchanges?

We strive to ensure your complete satisfaction. If you are not happy with your purchase, you can initiate a return or exchange within 7 days of delivery. Please refer to our detailed "Return Policy" page for more information on the process.

7. How can I contact you for a custom order?

We would love to help you with a custom piece! You can reach out to us via our Contact Us page or email us at [infinityventures80@gmail.com] with your requirements. We will get back to you to discuss the details and timeline.

8. Do you offer international shipping?

Currently, we only ship within India. However, we are working on expanding our services to international destinations soon. Please subscribe to our newsletter for updates.